Updated definition of Sales and Partner Enablement

semantic web or web 3.0 and sales enablementI have collected a number of different definitions on the “About” section, but finally took the time to add a bit. Let me know what you think:

Sales Enablement & Partner Enablement

can be defined as:

“Delivering the right knowledge (= information provided in context) that is verifiably the most up-to-date and takes into account what a customer has already bought and in which sales step they are now

in the right format (video, audio, text, Chat Bot / AI assistant, calculator / tool, sheet, slides, etc)

and with the right questions to ask to the right person (internal/external with contact details) or Chat Bot / AI assistant,

at the right time (appropriate to sales step, pipeline, reminders, etc)

and in the right place (mobile-first, location aware, appropriate for region and regional availability of offering/solution)

in local currency (correct pricing for the given place)

on any device

in the right language (content & user interface)

with industry-vertical & geography appropriate case studies (customer success stories)

and aware of what can be combined as a solution

necessary to move a specific b2b sales conversation forward

for anyone touching accounts (salespeople / partners / channels).”

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Q2 2016 Sales Enablement News – bots for sales reps?

Paul Krajewski

I was honored to be included on this list of ‘Top 6 Movers and Shakers in Sales Enablement’ by Conor Gilligan from April 20, 2016.

My own list of Sales Enablement vendors grew to 151.

Recent additions are

Bsharp bsharpcorp.com @bsharpcorp,

ContexTip contextip.com @contextip,

Nolinio nolinio.com @nolinio,

Promatum promatum.com @PromatumEE

and this addition to my list of Canada based Sales Enablement companies:

Vidyard vidyard.com @vidyard video solution to help you close even the toughest of deals more quickly & easily. Tools & data you need to maximize audience engagement, convert prospects through the sales funnel, & measure the true impact of video. Access all your video content from mobile or desktop; Hand-pick the ones that are perfect for the specific lead; Create a custom video playlist; Record a friendly, personalized video greeting if you wish; Create & send an email using well-designed layouts; Track who is watching what to gain insights on leads & close them more quickly & easily. Kitchener/Waterloo, ON, Canada

On January 26, 2016 Vidyard announced it closed a $35m series C round led by Battery Ventures, with existing investors Bessemer Venture Partners, Salesforce Ventures, OMERS Ventures, iNovia Capital, & SoftTech VC.

The future, according to Vidyard, “is about ignoring vanity metrics. Instead, businesses that move toward creating original video content to support every stage of the buying cycle need to focus on the metrics that help to explain customer behavior.” “View counts don’t do much to help you identify which buyers are the most interested in your products or services,”

On April 21, 2016 Paul Alex Gray spoke at #BotTO (event in Toronto on chatbots, AI, messaging, etc) outlining the transition from web to mobile to bots.

“Messaging: powers two-way interactions.

Bots: enable you to personalize experiences at scale.”

Screen Shot 2016-04-29 at 1.28.39 PM

Photo above by Ian Gerald King slide by Paul Alex Gray

bots for Sales Enablement

I’m not posting this as a statement that b2b sales reps are going away, but could see nice applications (bots) that automate [personalize at scale] the enablement of the sales rep with marketing/training content for her/his sales situation.

Slack bot

Slack bots