Sales Enablement tools powered by Machine Learning and AI Artificial intelligence

After a decade of Sales Enablement vendors having to optimize their experiences for mobile, now almost every new vendor seems to have a Machine Learning (ML) or Artificial Intelligence (AI) story to tell.

Here is my list of Sales Enablement tools powered by – or at least integrating – ML / AI (obviously most uses of the term Artificial Intelligence are talking about Machine Learning). Last updated 11-Sep-2021:

2Viz 2VizCon business productivity through AI-driven enterprise apps. Software for the development of platform independent enterprise apps in marketing, sales, communication, learning. Sales Enablement: Transform your sales strategy with impactful sales enablement applications to sell more. Marketing Enablement: Stage your brands, marketing messaging & content on an engaging mobile platform. Combine fragmented technology stacks to create one integrated technology, one connected platform, one productive team. 2VizCon GmbH, Frankfurt, Hessen, Germany & Kingston, Greater London, UK

Ada Inc / Ada Support @adasupport Chatbot platform that makes artificial intelligence accessible to non-technical support teams. It operates through both web & mobile machine learning engine that reduces support volume, empowers customers to find answers on their own, & automatically learns how to better serve customers in the future. $2M in estimated revenue annually & competes with Pandorabots, Dexter, & Passage AI. Toronto, ON, Canada @allegosoftware sales learning & readiness platform. Combines training, practice, coaching & knowledge sharing into one app. Use mobile, video, & peer collaboration to reinvent learning for the dynamic needs of sales teams. Speed & consumer app design match the pace of even the most hard-charging sales people: Sales teams onboard faster, deliver the right messaging, rapidly adopt best practices, coach & practice frequently, & collaborate broadly with peers & home office. Sales pros across financial services, technology, life science & other industries use it to bring their A game to every customer conversation. With call coaching capability sales leaders & managers know if individuals or teams talk more than listen during customer calls, provide the right response when asked about price & timelines, articulate the right responses to objections etc. Automatically provides sales & services leaders visibility into live conversations from the field, combined with learning & readiness suite to act on insights for targeted coaching, training, & enablement initiatives. The sales learning & enablement platform has an integrated Conversation Intelligence product, transforming a company’s Call Coaching module into an end-to-end Conversation Intelligence capability: Sales teams can automatically capture calls & virtual meetings, leveraging Artificial Intelligence (AI) to perform transcription across multiple languages, automate coaching, generate alerts, all with a deeper integration with CRMs & calendars, according to the vendor. $40M estimated revenue annually & competes with MindTickle, CommercialTribe, & Brainshark. Needham, MA, USA. 1607532079533NEEDHAM, Mass. 9-Dec-2020: Allego, sales learning & enablement solution, announced its acquisition of Refract, UK-based sales engagement & multilingual conversation analytics. Refract brings to the merger capabilities in revenue intelligence—delivering AI-enhanced content & coaching recommendations from sales calls, demos & meetings—to improve sales outcomes & grow revenue.

ASAPP @asapptech making knowledge workers radically more productive. Powering effective & efficient customer experiences. Artificial intelligence customer service software that helps call center agents work more efficiently. Provides customer care & sales agents with a platform to know the right thing to say & the right action to take, in real time. Its machine learning models are continuously learning & predicting from every customer interaction, effectively turning every agent into the best agent without the need for manual programming or extensive training. Offices in Silicon Valley, Raleigh, London & Buenos Aires. Manhattan, NY

Attivio (See ServiceNow) @attivio cognitive search & insight platform company. Unified information access platform: Active Intelligence Engine® (AIE®). Ingests both structured & semi-structured data, Big Data & unstructured content, from a wide variety of databases, document repositories, content management systems, email systems, websites, social media & file servers. $11.9M in revenue. Boston, MA, USA acquires Attivio IP, core technology, & select R&D talent; expects to complete the acquisition by the end of Q4 2019. Announced October 2019. With the addition of the⁦ @attivio ⁩search engine ⁦@servicenow will move beyond keyword-based search to deliver conversational AI & search experiences at scale to customers.

Screen Shot 2021-07-18 at 10.54.18 amAviso @avisoinc AI Compass that guides Sales & Go-to-Market teams to close more deals, accelerate growth, & find their revenue True North. Helps sales organizations close more deals with AI-powered opportunity management. Sales teams get AI-powered WinScores, Opportunity Insights & Opportunity Maps to take control of pipeline & deliver better, more predictable outcomes. AI-powered platform for sales helps close more deals. Accelerate Remote Selling with Virtual AI Collaboration: Digital WarRooms empower sales teams with the power of AI collaboration spaces, bringing the best of tools like Slack, Zoom, & Chatter, helping revenue leaders get a birds’ eye view across all deals, & go-to-market teams grow pipeline & revenue faster. Enrich every conversation with rich AI insights into what works & what doesn’t: Conversational intelligence metrics are designed to help improve internal team alignment, with qualitative & quantitative insights to change specific sales behaviors. Meeting Effectiveness: SmartTranscription uses Natural Language Processing (NLP) to automatically transcribe minutes of your meeting into meaning efficiency metrics. Audio markers help highlight each speaker. Also helps identify each speaker’s talk-to-listen ratio and shows who’s dominating the conversation and who should speak up more in future calls. Helps sales teams go beyond effectiveness metrics by analyzing bias due to overconfidence or pessimism. The sentiment analysis feature provides visual indicators to show how your forecast call truly went & how your customers are actually feeling. With insights into meetings’ overall tone & positive, neutral, or negative sentiment, teams can better help each other & serve executives & customers’ needs. $12M in estimated revenue annually & competes with EverString, Lattice Engines, & Leadspace. Redwood City, CA, USA. Aviso India, Hyderabad, India @basix_ai predictively target the best leads, automate everything, & uncover deep sales insights with the help of machine learning & AI. When reps perform 100 activities daily, & you factor time in between, it’s no wonder less time is spent selling & no time personalizing. It’s not just about activity but quality activity – What activities drive sales forward? Make more sales conversations happen: Turn your sales organization into a repeatable revenue machine. Massively increase your revenue per rep: What if your winning sales strategies were used by everyone all the time? Align your sales team to go after prospects with the highest potential. Whether you are a team of 2 or 100+, get on the same page, & start executing. Basix Concepts Inc. Toronto, Ontario, Canada

Bigtincan @bigtincan (ASX:BTH) helps sales & service teams increase win rates & customer satisfaction. The mobile AI-powered sales enablement automation platform’s user experience empowers reps to more effectively engage with customers & prospects & encourages team-wide adoption. Enhance sales productivity at every customer interaction. Bigtincan’s Genie can answer questions, help a sales rep find the right content for an upcoming call or meeting & improve overall sales productivity. Genie can also help deliver training, so it’s a learning assistant. Nov-2017, Bigtincan provider of mobile AI-powered sales enablement automation, acquired Contondo, provider of sales enablement automation tools for discovery & classification of available sales & service content enhancing measurement & improving ROI. Contondo’s data science team & core tech will be incorporated into the Bigtincan Hub Sales Enablement Automation Platform. June-2018, Bigtincan acquired learning vendor (micro-learning / training & enablement platform) Zunos: “Bigtincan will leverage Zunos’ expertise to shape its learning platform in the Bigtincan Hub, focusing on micro-learning strategies to ensure retention, gamification to boost engagement & partner enablement to ensure dissemination of content & knowledge across partner teams & organizations.” September 25, 2018, Bigtincan acquired FatStax (creating end-to-end connections across CRM & sales enablement). July 25, 2019, Bigtincan acquired the assets of Portland, Oregon, USA based Veelo, Inc. for US$1.8m. Xinnovation, Inc “ @GoXinn acquired Sep-2019. Global sales & marketing headquartered in Boston + offices across EMEA, Australia & Asia. Waltham, Massachusetts, USA but listed on the Australian ASX. 17-Jun-2021, Bigtincan acquired 100% of Switzerland-based tech company Vidinoti SA for roughly $770k in cash & shares. The Swiss acquisition specialises in augmented & virtual reality systems: Suite of tools to create, deploy & manage augmented reality content including V-Director, V-Player & the Vidinoti SDK. 23-Aug-2021, Bigtincan acquired Brainshark, Inc. (Sales Readiness solutions for training, coaching & onboarding: Solutions for course authoring, course content creation, 1:1 video coaching with AI-scoring, & readiness scorecards to help customers train, coach, & assess the buyer-readiness of customer-facing teams incl. frontline sellers, field marketing, & support.)

BirdzAI @P360_Solutions Optiks Solutions, Inc D\B\A P360 Solutions. Sales solution: 360 degree full-lifecycle suite for sales performance, from data management & lead resolution to data compliance. Updated the sales enablement platform, BirdzAI, with artificial intelligence that provides insights for sales forecasting, churn prediction, brand propensity analysis, next best action recommendations, & more. By adding artificial intelligence capabilities it helps life sciences companies eliminate the guesswork often associated with sales operations. Piscataway Township, New Jersey, USA @Bit_docs Smart Document Collaboration for Teams! Your complete document ecosystem. Create, Manage, Track all from one simple to use platform. Collaboration tool that empowers sales teams to make marketing & sales materials while collaborating in a common workplace. Sales teams create, customize, collaborate & share sales proposals, sales decks, & client facing material. Receive notifications whenever a client or prospect views your sales proposal. Get engagement metrics e.g. how much time they spent on your smart document, how far they scrolled (scroll ratio) & how often they returned to the documents you shared. This data is extremely useful as you can instantly receive feedback on your proposal & make changes to improve the sales collateral you & your team create. Add a lead capture form while sharing a document. In order for your recipients to access the shared documents, they are required to fill out their name, company, email &/or phone number. Salespeople can also password protect their documents or even add an expiration date after which, the documents can’t be accessed. San Francisco, CA (See Bigtincan) @brainshark a single platform for content creation, training (formal & just-in-time), & video coaching… Sales readiness software equips businesses with the training, coaching & content authoring capabilities to achieve sales mastery. Helps reps learn & prepare wherever, whenever, & however they work – so they’re always ready for any selling situation. The sales enablement software prepares sellers with the knowledge & skills they need, from the same systems & devices they use every day. SaaS-based sales enablement & readiness solutions. Applying artificial intelligence (AI) to drive sales productivity. Machine Analysis solution: AI-based engine for improving sales coaching & practice. Applies sentiment & other analyses to practice videos that sales people create before meetings. Their machine analysis engine, brings sales enablement AI to Salesforce to aid in sales rep training. The sales enablement tool uses machine learning to score & analyze sales-pitch practice videos created for reps. Algorithms screen for product coverage, key topics, speaking rate & emotions exhibited. By automating this analysis, sales teams can get faster feedback on videos to improve sales coaching. $50M in revenue annually & competes with MindTickle, SAVO, & CallidusCloud. Waltham MA, USA. 23-Aug-2021, Bigtincan acquired Brainshark, Inc. (Sales Readiness solutions for training, coaching & onboarding: Solutions for course authoring, course content creation, 1:1 video coaching with AI-scoring, & readiness scorecards to help customers train, coach, & assess the buyer-readiness of customer-facing teams incl. frontline sellers, field marketing, & support.)

Chatlets @Chatletsai platform enabling personalized micro conversions through conversational interfaces. Not your average sales bot: Curate content. Personalize experiences. Convert more leads. Builds dynamic conversations with relevant content to move B2B prospects through the sales funnel faster. Mountain View, CA, US

ChipBrain @realChipBrain Emotionally intelligent AI for sales professionals. An artificial emotional intelligence company. We build AI to recognize emotional markers in conversations that reveal key turning points, whether they happen over text, voice, or video. What if you knew exactly what prospects & customers were feeling? What if every member of your team could read the emotional & conversational cues of the client like a book? Effective communicators close more deals. Our emotionally intelligent AI assistant supports sales professionals by providing real-time feedback on the emotional response of the client to their messaging, pinpointing key turning points in the conversation when they were particularly effective or ineffective. Over time, our adaptive intelligence platform allows us to deliver tailored recommendations specific to the client, the company, & the representative. We believe that artificial intelligence can teach people to be more emotionally intelligent, more persuasive, & ultimately more effective in conversation & negotiation. We imagine a world in which our AI can help any human in any company – in any market – sell anything. We believe that most conversations will take place virtually via voice & video calls within 5yrs, & we’re on the cusp of this massive transition. The company that wins in this future is the one that gives people the tools to be more present, connected to their audience, empathetic, & persuasive even through the disconnect of telecommuting. @chorus_ai helps capture & share your sales team’s best talk tracks to create more quota-crushing A​ players. Conversational intelligence platform that helps businesses to capture, store & analyze their sales meetings. Conversation cloud. AI driven conversation intelligence for sales teams. $7.4M in estimated revenue annually & competes with Aviso,, & Clari. AffectLayer, Inc. is a privately-held company that develops Chorus, a conversation intelligence tool, for sales teams. AffectLayer, Inc. founded 2015. San Francisco, California, USA & Tel Aviv, Israel July 13, 2021: ZoomInfo @ZoomInfo announced it intends to acquire conversational sales intelligence tool for $575M. Sales intelligence, Chorus’s market, is a hot space that uses AI to “listen” to sales conversations to help improve interactions between salespeople & customers. ZoomInfo is mostly known for providing information about customers, so the acquisition expands the acquiring company’s platform in a significant way.

Conversr (powered by Burst SMS @burstsms) @conversr The next generation of customer engagement: A conversation control hub that enables you to manage the conversations you have with your customers by combining the powers of human logic & artificial intelligence. Personalized Conversations: Send & receive SMS. Flow Editor: Rapidly design & build custom solutions from our platform, or select one of our turn-key solutions to help you get started quickly. Reporting: Get reporting on key campaign metrics, including campaign goals & objective reporting. With primary business beginning in Australia & New Zealand, Burst SMS is now expanding rapidly globally. With staff in Sydney, Melbourne, Vancouver & Manila, the company has grown rapidly. AU, HK, NZ, PH, SG, UK, US

Ciara GmbH @getciara All-in-one conversation assistant who brings all your skills together, focuses on work so you can focus on results, & levels up your game. Virtual assistant exclusively for inside sales reps / inside sales teams. Provides them with interactive guides, proven playbooks, & smart objection handling, helping them to structure their phone conversations & increase their success & productivity. “With the best questions & best answers during your sales calls Ciara makes you an inside sales rockstar – right away. Outside sales is still around, but compared to inside sales it is trending down. Ciara will be able to understand a conversation in full & will provide real-time sales enablement skills to inside sales reps. Sales professionals spend just 34% of their time selling. They spend the rest of their time with data entry, quote generation, & other tasks.” These tasks keep them away from customers. Ciara is driven by the success of AI & real-time communications currently used by virtual assistants. With the playbook, reps can answer customer questions on competition, pricing, & new product capabilities quickly. The more you use it, the better it gets by using deep learning from daily interactions. Inside sales is growing because of the way consumers & businesses now interact with technology. When someone wants to buy a product or service, the first thing they do is search for it online. By the time they have made the decision to buy, they have all the information they need. In most cases, they make the first contact. Whether it is through email, chat or a phone call, this contact is made to an inside sales rep. How the rep responds will dictate if the customer is going to move forward with the purchase. This highlights the importance of proper training & having the right tools in place.” Founded Date: 2019. Munich, Germany

Complexica @Complexica_AI specializing in AI-based enterprise software applications that improve the effectiveness of sales & marketing activities. Optimise your Sales, Marketing & Supply Chain with Complexica’s Decision Cloud® Powered by Larry, the Digital Analyst®. Adelaide, South Australia. Australia

Conga (See Octiv, formerly TinderBox) @CongaHQ end-to-end, AI-powered digital document transformation. The Conga Suite helps to simplify user experiences & increase productivity. Conga acquired Octiv, formerly known as TinderBox. Announced Date: Mar 7, 2018. Broomfield, CO. On May 7, 2020 Conga @CongaHQ was acquired by Apttus which had been acquired by Thoma Bravo on Sep 4, 2018.

Conversica @MyConversica automate email conversations with all your leads to qualify them for Sales. AI software for marketing & sales, fosters real conversations to discover your most qualified sales opportunities. AI-powered sales assistant; uses human-like, two-way email conversations to automatically engage & qualify leads, freeing up sales to close more business. Conversica, Inc. [conversational artificial intelligence (AI) for business] announced 30-Oct-2018 it secured a $31M Series C funding round bringing the total invested capital to $87M. Investment proceeds will be used to fund global sales & marketing expansion, as well as to continue development of Conversica’s technology incl. an AI-powered system that automatically carries on conversations. Foster City, CA

Costello @andCostello (See SalesLoft. Acquired by SalesLoft on November 5, 2019) A.I. powered sales co-pilot software that shows your team what questions close deals & helps them keep deals on-track. We live in an era of hypercompetition. In response, sales teams increased the volume of prospecting calls & emails to an all-time high. The result is that buyers no longer give second chances on sales calls. Costello is A.I. powered sales co-pilot software that helps sales professionals consistently have great conversations with buyers & keep deals on-track. It identifies the questions that determine whether or not you will close deals & then helps your reps beat the competition by guiding them through the critical moments in sales calls that determine whether you win or lose. $3M in estimated revenue annually & competes with Pattern, Clari, & SalesHood. Indianapolis, IN @coveo combines unified search, analytics & Machine Learning (ML) to deliver relevant information & recommendations across every business interaction. Transforms businesses by improving customer engagement & up-skilling employees by providing the best information, every time, everywhere. AI-powered Search for every Salesforce community & app. Immediate access to all the content, wherever it resides. $38.8M in estimated revenue annually & competes with BA Insight, Sinequa, & Attivio. Québec, Canada

Curata @curata Content Marketing Software Solution. Our platforms are powered by machine learning, natural language processing, & AI. Content Curation Software (CCS): Fuel Your Content Marketing Engine. Discover the best content with our self-learning engine. Easily organize & contextualize with just a few clicks. Publish & promote your content anytime & anywhere. Boston, MA

CXera @CXeraLLC from first contact to customer success. Digital Customer Experience (CX) micro-sites. The way we do business in today’s digital sales & service economy has changed for virtually every organization. To get it right, you need a digital approach that supports customers from first contact to their success & with a digital approach you can enable sales & services success while also improving the customer’s experience at every point in their journey. CXera produces digital microsites that we call Experiences in minutes in order to deliver & track great customer experiences, every time. Not a platform & won’t take weeks or months to deploy. Our cloud-based application is engineered to make the digital age of selling & buying easy—with no technical expertise required. This is made possible by integrating with many popular cloud-based solutions & using Experience templates that are fully customizable through our Experience creation wizard. In minutes, design, populate & launch Experiences to your staff & customers to make a difference starting today. Ready-made Experience templates make it easy to create Experiences in minutes. AI-driven CXassistant makes recommendations &, if permitted, takes action to optimize Experiences. CXera offers built-in integrations with your company’s website & popular services. CXera LLC. Edina, MN, US

Daisee artificial intelligence software company that builds cutting edge AI applications for business. Lisa: AI-driven speech analytics that drives compliance in every conversation with your customers. Increased Revenue: Identify cross-sell & up-sell opportunities, Predict sales success, Increase customer satisfaction, Identify new commercial opportunities from conversational data. Compliance remediation, Individual agent & team training, Brand experience improvement, Key metrics improvement (AHT, FCR), Customer satisfaction improvement, Customer buying predictors, Agent & customer churn predictors. Bridging the gap between technical AI & commercial application for businesses worldwide. Lisa is an enterprise-ready speech analytics solution built with the future in mind delivering ROI to business from day one. Platform agnostic working with the appropriate telephony provider for each client. St Leonards, Sydney, NSW, Australia; Melbourne, VIC, Australia & Palo Alto, CA, US

1617113759797Docebo @docebo E-Learning. Create, manage, deliver, & measure the impact of learning for external & internal audiences with Docebo’s AI-powered Learning Suite. Docebo’s multi-product learning suite helps enterprises around the world tackle any learning challenge. Create & manage content, deliver training, & understand the business impact of learning experiences. Tackle learning challenges & create a successful learning culture. Docebo Inc. Toronto, Ontario, Canada. Athens GA, USA. Biassono (MB), Italy. Docebo UK Limited, London, UK

Docurated @docurated sales enablement & sales asset management platform powers content recommendations with AI & predictive analytics. Faster deck creation, Access the newest & most relevant content, Assemble new pitches in minutes, Pitch better & more often, Seamless integration with existing file storage, Automatic indexing & visualization of content, Mobile & desktop access. NYC, NY, USA. Their inception was in 2012; now part of Quark Software, Inc. Denver, CO. Quark Software announced 6-Dec-2017 it acquired Docurated.

DOOLY @DoolyHQ close deals faster with sales enablement software that adapts to what your customers say. The time you felt flat-footed on a sales call because a prospect brought something up that you hadn’t anticipated yeah, that wasn’t fun & we felt your pain. Dooly’s realtime playbook engine keeps your conversations as sharp & on-point as the buyer you talk to, matching their every move with sales tools that answer even their toughest questions. Update Salesforce 10x faster. Automate your CRM busywork so you can focus on selling. Sell more with less admin work slowing you down. Ramp your sales reps faster at scale: Empower all of your sellers quickly to be aconfident on day 1. Feed relevant talking points and tools to your teams live during their sales calls based on the flow of the conversation. Your buyer doesn’t wait. Dooly surfaces the gaps in your sales process giving you essential insight into where your playbook needs improvement. Stop with the guesswork. Know what talk tracks & content perform best allowing you to continually optimize your enablement strategy. Quantifying the results of your enablement efforts isn’t easy. $2M in revenue annually & competes with Chorus,, & Conversable. Vancouver, BC, Canada

Draup Platform @draup_sales Machine Learning startup incubated at @Zinnov Powering Sales Enablement: Empowers sales teams with comprehensive account & stakeholder intelligence to enable micro-targeting. Analyzing millions of data points to help sales teams understand finer details about their prospects, such as buying preferences, technology choices, outsourcing deals, buying centers, strategic & investment priorities etc., while also obtaining a deep understanding of the key decision makers among your prospects. Equip you with sales intelligence & help you answer pressing sales questions such as leads to prioritize, Right stakeholders to target, & How to approach the targeted opportunity. Cloud hosted web application with data rich insights & visualizations to help you know the most important information about your prospects. US-India-China-Singapore. Santa Clara, California, US; India

Drift @Drift, Inc. (Connect your sales teams with your future customers now. Provides a buying experience for potential customers, generate more qualified leads, & accelerate the sales cycle. Conversation-driven marketing & sales platform. With its evolving set of tools & playbooks, Drift unlocks the insights buried in conversations to accelerate business success.) acquired Giant Otter Technologies, 3-Sep-2019. Giant Otter offered a way to create conversational AI directly from existing call recordings or chat transcripts. Massachusetts, USA

EdCast @EdCast AI-powered knowledge cloud for personalized learning & sales enablement. Deliver the content your learners need, when they need it, & where they want it. Aggregates your learning content including from your LMS, intranet, external providers, your subject matter experts, & your team’s preferred resources on the web. The most valuable content you have is the ‘tacit’ knowledge in the minds of your experts: Release it & build your own libraries of expert content. Machine Learning curation engine: Ensures that only high quality, most relevant, & contextual content is presented to your team. AI based targeting engine learns about your team & makes continuous learning recommendations directly to where they’re working – incl. Slack & Salesforce. A real time view of flow of expertise & knowledge across your teams. Helping you identify your most acknowledged, best connected, & influential team members. Mountain View, CA

Einstein ( learns from all your data to deliver predictions & recommendations based on your unique business processes. Coach sales reps with “Sales Cloud Einstein”. Assist service agents with “Service Cloud Einstein”. Guide marketers with “Marketing Cloud Einstein”: Create more predictive marketing journeys. Deliver the right content, to the right audience, on the right channel, at the exact right time with AI right where you work.

Screen Shot 2021-05-24 at 8.16.03 pmemlen @emlen_io rethinking the way content is distributed & experienced. Enables Sales & Marketing teams to use B2B content as Sales Assets & create Content Experiences. Content Management, Distribution & Intelligence in a single tool. Content Hub: Central content management. Whitepapers, blog posts, articles, case studies, videos – all Content Pieces in a central content Hub – 24/7. Search with Meta Tags. Content Intelligence: Always the right Content. Content creation aided by AI technology. Smart suggestions for each target audience based on meta data. Berlin / Saarbrücken, Saarland, Germany

ExecVision @ExecVision_io Conversation Intelligence software built for coaching. Washington, DC @firefliesai AI voice assistant for meetings. Record, transcribe & search across your voice conversations. AI assistant notetaker. Automatically record, search, & collaborate across meetings. Fireflies for sales: Sales reps, customer success, customer support, marketing, sales leaders. Automate CRM data entry. Clone top performers. Onboard new reps faster. Collect customer feedback & requests. Nail the messaging for marketing. Ensure quality assurance & compliance. San Francisco, CA, USA

FlamingoAI @FlamingoAI Machine Learning Cognitive Virtual Assistants & FAQ & Knowledge Retrieval technologies (ASX:FGO). Conversational AI Platform for Enterprise: Cognitive Virtual Assistants for Employees & Customers. Empower your employees & customers to find your compliant, up to date information, fast! Improve operational efficiency & customer response times. Increase accuracy in information provision & compliance. Offers true unsupervised machine learning & Ai capabilities. A Conversational Ai Product for your sales journeys, from inquiry to Quote to Application & Purchase. The Virtual Sales Assistant guides your customers or employees through the sales journey from inquiry, quotation & application to purchase. The Virtual Sales Assistant can be used in fully automated or HAVA (Human Assisted Virtual Assistant) modes, where operators can join the conversation in real time & provide assistance. The platform is fast to deploy & easy to manage without technical expertise. It is highly configurable, auditable & secure, easily integrating with existing technologies. (Previous name Cre8tek? Jun 6, 2016 Cre8tek acquired Flamingo AI for an undisclosed amount) link New York, NY, USA & Sydney, NSW, Australia

GetAccept @getaccept AI-based eSignature & document tracking platform. Harness video, live chat, proposal design, document tracking & e-signature to simplify the life of your sales team. High Performer Sales Enablement Software. Send, Track & E-Sign your Documents. Reach the full potential of your sales process. Intelligent automation, personalized recipient engagement, & digital signature. Create & send documents that stand out against your competition. An electronic signature & document tracking platform, but for the closing stages of your sales cycle. Combine document tracking with eSigning & use machine learning to predict the next action needed to get the document signed. Enterprise features include video-introduction, automated live-chat, connected calls, & deal based display re-marketing. $5M in revenue annually. Competes with RightSignature, PandaDoc, & DocuSign. San Francisco, CA, USA based, but founding team comes from Sweden. Some staff in Australia.

Gong @Gong_io conversation intelligence platform for sales. Drive higher quota attainment across your team by recording, transcribing, & analyzing their conversations. Record: Automatically records every sales call or demo that happens across your sales floor. Transcribe: Each sales call is transcribed from speech to text, turning every conversation into data. Analyzes everything your star reps do differently during their sales conversations, helping you bridge the gap. $30M in estimated revenue annually & competes with Seismic, Highspot, & San Mateo, CA. Vayo (acquired by Gong 1-Sep-2020) enables SaaS companies to grow their business by turning cross-organizational customer data into actionable insights; Tel Aviv, Israel. Gong was founded in 2015. Since it was established, the company has raised $334 million. The company holds a team of 350 employees split between offices in the U.S. & Israel, with the latter becoming the brand new home for the incoming Vayo team. On 16-Apr-2018, acquired ONDiGO (Sales-automation platform powered by deep-data) to extend its Conversation Intelligence Platform. On 3-Jun-2021, Enterprise sales enablement platform (Vayo, ONDiGO) raised $250M Series E funding valuing it $7.25Bn. More than 3x its previous valuation $2.2Bn [Raised $584M in total & seems to have $180M USD in annual revenue as per 2021]. 46% of b2b sales reps list lead quantity & quality as their top challenge. Gartner predicts that by 2025, 60% of b2b sales orgs will transition from experience- & intuition-based selling to data-driven selling, merging their sales process, sales applications, sales data, & sales analytics into a single operational practice.

Grapevine6 @Grapevine_6 Relevant content to build your personal brand at digital selling. Enterprise social & digital sales engagement platform. Personalized content that allows your sales force to start valuable conversations & build relationships with the right buyers. Get your sales team working smarter & faster with AI. It analyzes the interests & posts on their personal digital profile then picks the best content on the web based on that profile. Your sales people choose which of the selected articles to share. Grapevine6 automatically schedules the content to post on their social accounts & digital channels or they can share it one-to-one. Toronto, ON, Canada. On 1-Dec-2020, US based Seismic (Nu:Pitch became Seismic) acquired Grapevine6 (a social & digital sales engagement platform / a way to engage with buyers on social media). As a result of the acquisition, Seismic launched a new integrated offering called Seismic LiveSocial, a social engagement solution for sales & client-facing teams. It leverages the AI engine built by Grapevine6 to help sellers become advisors by authentically engaging with their prospects & clients across the social media landscape. Sales teams can share timely & compliant content from 11k+ third-party publishers across 6 different languages, targeting the right buyers across multiple social platforms. Additionally, brand leaders can measure the ROI of their social engagement strategy.

Screen Shot 2021-08-01 at 9.50.39 amGryphon @GryphonNetworks Gryphon Networks is now – The Gryphon ONE platform delivers actionable insights to drive sales effectiveness helping clients grow revenue faster. Arm your teams with real-time intelligence: Based on voice tech/AI & call recording, arms your teams with real-time conversation intelligence & AI-powered guided coaching to maximize every conversation. With tools to make your sales machine data-driven, helps you accelerate pipeline, advance deals & close more revenue faster. Accelerate onboarding & training for remote & in-office teams with Amplify, Gryphon’s learning management system (LMS). Gryphon Networks Corp. Boston, MA, USA

Highspot sales engagement platform providing visibility & insight across the sales cycle. End-to-end platform that closes the loop between marketing, sales & the customer providing real-time alerts & predictive analytics on all your business content. Increase seller effectiveness, improve sales management visibility to best practices, & deliver insights to marketing to produce content that drives engagement & revenue. Optimize how your marketing & sales teams use content to effectively engage customers & drive revenue. “Content Genomics” analyzes numerous signals for each piece of content, such as text, color, size, aspect ratio, & graphics. It applies Machine Learning (ML) to determine a genetic code for the content, identifying slides & pages that are related even though they are in separate documents & have been modified. This information is then used to provide an accurate analysis of all the content used by the sales team, measuring usage & performance across the sales cycle. Content Genomics powers many features, including advanced analytics, semantic search, intelligent recommendations & content scoring. Seattle, WA. Source:

Screen Shot 2021-05-02 at 10.21.35 amIntrohive @introhive relationship intelligence platform for CRM that drives user adoption & proactively delivers insights about clients & prospects. Insights: Build business with insightful relationship mapping – where & when you need it. Productivity: Accelerate sales cycles & arm your team with data-driven strategies to liberate them to do what they do best – deliver results. With Productivity Intelligence, custom-built AI models leverage your company’s historical data to quickly navigate future opportunities & accelerate sales cycles, arming your team with data-driven strategy & liberating their ability to deliver. Deal Coach: Arm your sales teams with next best actions to expedite deal velocity & improve the likelihood of success. Ensure your team is working smarter by maintaining focus & accomplishing more, with less effort. Enable sales people with a clear path to navigate complex sales. Shorten the sales cycles and increase win rates with AI-guided ‘next best action’. Decrease ramp time by equipping every seller with AI-identified next steps on deals. Predictive Deal Scoring: Equip your sellers with AI-backed predictions surrounding the likelihood that an opportunity will be won and increase the accuracy of deal forecasting. Introhive Services, Inc., Fredericton, New Brunswick, Canada

Jiminny @JiminnyInc a platform for all your customer conversations. Use Automation & AI to help your team grow & develop. “If you’re already using Slack to share new sales wins, product feedback, pipeline updates & sales content, then you should probably be using Jiminny.” Transcribe, search & save time with Voice AI: Transcribes your calls instantly after the meetings are finished. Search specific moments in the call to spend time coaching where it matters. New York, New York, United States

Kemvi AI-powered growth automation for B2B sales & marketing teams. Applying artificial intelligence & machine learning to help sales teams. Launched DeepGraph, a product that analyzes public data so that salespeople can identify the best time (say, after a job change or the publication of an article) to reach out to potential customers. It also proactively reaches out to verify leads. Acquired by HubSpot. Announced Date: Jul 25, 2017. Had $3M in revenue annually & used to compete with, feedly, & Kapost. San Francisco, California, USA

Kiite AI for Sales Enablement @kiiteHQ “The future of work is being built today. Supercharge your workforce with Kiite, the world’s first Intelligent Sales Coach. Streamline Sales Enablement: Let’s face it, there’s too much company knowledge & it’s impossible to train reps on everything. Knowledge is scattered among applications & websites, making it difficult for sales reps to access & leverage to sell more.” Dec 27, 2017, raised undisclosed amount / Seed from Xfund. Waterloo, Ontario

Mediafly @mediafly offers sales & marketing a selling experience that values the buyer & drives business growth. Ensures sales teams, partners, & customers have immediate & secure access to the latest sales & marketing materials, online or offline. AI-powered content usage analytics let you know what is working, what is not, & your content’s contribution to revenue. Chicago, IL (25-Oct-2018, acquisition of Alinean Inc. (See above). B2B buyers changed / became more digitally savvy & sophisticated. To stay competitive, sellers need to change along with them. Buyers aren’t looking for sellers to present static, boring pitch decks with product information they’ve already found online. They’re looking for sellers to bring additional value to sales conversations – to effectively communicate the impact their product or service will have on the buyer’s business in the context of what the buyer cares about.) $18.4M in revenue annually & competes with Showpad, Brainshark, & ClearSlide. On the SAP App Center: Mediafly for SAP Sales Cloud. Sell more effectively by giving customers a more personalized, interactive & data-driven experience. Gives your team a single, mobile-ready repository for distributing, managing & accessing all your current marketing content, in all formats – documents, presentations, audio, videos, PDFs. The right content is far faster & easier to find & use, saving time & administrative headaches. After content is shared, it is automatically tracked, so managers know what’s working. Content can be moved from any existing system into Mediafly. Once incorporated, users can work with the Mediafly App right within SAP Sales Cloud. Recommends content based on the stage of sales cycle, applying metrics drawn from how your materials perform against closed sales. Recommended content helps sales reps use the right content at the right time, in the moment during sales presentations. It can also be used for internal coaching & developing sales best practices, & by marketers/ managers to plan future content pieces that can most effectively support sales. 5-Sep-2019, Mediafly acquired iPresent Ltd. Mediafly Content Hub announced July 2020: A solution providing marketers the ability to manage public-facing website sales content, customer-facing sales content & internal-only sales content all in one place, allowing teams to share relevant, engaging & personalized content throughout every stage of the buying process. Content Hub & the suite of sales enablement & content management solutions positions Mediafly as a sales enablement technology provider to support the entire buyer journey in one platform, enabling a consistent, personalized & engaging sales content experience from a buyer’s first interaction with a brand through to conversion & post-sale. The typical B2B buyer is already 57% through the purchase process before reaching out to sales. This makes the content that buyers self-discover online a critical component of the sales process. To win attention / new customers, companies must offer a consistent, premium, end-to-end sales content experience that guides a buyer from education to purchase. This flow is typically obstructed by sales & marketing content housed in disparate, non-communicative systems that fail to leverage the collective insights that guide buyers toward confident purchase decisions. CHICAGO, 28-Oct-2020, Mediafly @mediafly a provider of sales enablement technology, content management & advisory services that create interactive, value-based selling experiences, announced it acquired Presentify a global visual communication solution based in the UK. 21-Nov-2020, Mediafly launched Jumpstart Presentations, a new offering to help brands accelerate their digital sales transformation & move beyond the traditional pitch presentation.

MindTickle Inc. @mindtickle sales enablement & readiness platform. Gives you the power to ramp up new reps faster, coach them effectively, keep them up-to-date & create a culture of sales excellence. 360 degree Sales Readiness Solution (Accelerate time-to-productivity of new sales reps). Onboarding. Ongoing. Coaching. Anytime Anywhere: Native Mobile app & responsive design built on HTML5 delivers a rich user experience with high usability. Reporting Pull reports, slice & dice data + analyze performance of sales teams by location, department, product line or any custom parameter. Machine learning (ML) & Artificial Intelligence (AI) to enable administrators & managers to assess rep performance effectively, coach individuals & teams, & prescribe targeted remediation. New capabilities included machine-assisted evaluations such as automatic transcription of virtual role-plays, keyword identification, & machine-assisted seller performance monitoring with quantitative & qualitative scoring. New micro-learning & content creation capabilities with advanced support for webcam & screen capture. This capability assists creators in quickly developing & distributing relevant & timely content to teams. Has $13M in revenue annually. Competes with SalesHood, Rehearsal, & Cornerstone OnDemand. San Francisco, CA startup founded 2018. Allows companies to embrace their full innovation potential by automating the management of ideas with natural language processing & machine learning. Thanks to instant feedback on ideas, we help making every employee an innovator. Bring your sales content to the next level: Our solutions helps you to better engage with your leads & to get the most out of your sales content. Without doing anything. Thanks to our sales automation algorithm you are always a step ahead. Stuttgart, Germany

Screen Shot 2021-05-13 at 3.10.45 pmModigie Allows companies to connect with their targets faster & with greater efficiency by integrating validated mobile contact information into their engagement process. Modigie, at its core, is a real-time information enrichment & validation engine that uses proprietary algorithms & AI to identify, validate and disseminate many different types of mobile contact information. Eg: validated mobile phone number, best time to call, number checker & line status. We also can provide other helpful information needed to facialite outreach including social media links & employer validation. Modigie’s product suite appeals broadly to high-growth, middle market & enterprise firms by delivering extraordinary value at the top of the funnel & all throughout the value chain. Modigie, Inc. Tiburon, CA, USA

Modus @modusengagement (used to be known for their product App Data Room @AppDataRoom) Sep 19, 2018, Modus rebranded its company Sales enablement platform used by 70k sales & marketing professionals to conduct critical customer conversations to engage buyers. Simplified digital sales enablement platform to help organizations empower sales teams, optimize buyer interactions & boost marketing ROI by digitally transforming their sales & marketing. Ensures sales teams, distributors, & dealers always have access to the right sales materials, at the right time via an easy-to-use, fully brandable mobile application with AI-assisted content management. Minneapolis, MN

Napp @Napp_dk enabling sales & marketing teams to solve the needs of the ever demanding buyer. Ensure the right sales material is always available at all meetings. Control content in one centralized platform, & push updates instantly to all sales teams. SaaS software company helping B2B sales & marketing organizations succeed by empowering their sales teams with a better sales support tool that help them close more deals & have better conversations in meetings. Founded in Copenhagen, & venture funded in 2017, it empowers thousands of sales reps. Sales enablement platform that gives the sales team a tool to help before, during & after client meetings, & provide clients with a better buying experience. The small IT company has received a million Dollar grant from the Innovation Fund’s Innobooster program to staff up & work on artificial intelligence features. Copenhagen, Denmark

Nektar @AiNektar building the future of Sales: AI-driven collaboration engine for modern GTM Teams. Helping sales people sell more. With the power of AI & human collaboration, use Nektar playbooks to coach & ramp your fast growing sales teams & new hires easily. Customise, implement & track the sales plays to fit your sales process. Your rules, your plays with AI at its core & a dash of human expertise! Selling as a team leads to 45% better closures compared to flying solo. A collaborative tool for all things Sales. Integrated with communication channels & CRM for faster collaborations, single window of deal execution for the whole organization with the ability to create, view, edit & assign tasks to cross functional teams. Sell remotely as a team from anywhere to anyone. Central Region, Singapore

Nudge Software @nudgeai a social selling app that helps you grow the right relationships from your network of weak connections Toronto, ON, Canada. NUDGE.AI ASSETS ACQUIRED LESS THAN TWO MONTHS AFTER COMPANY SHUT DOWN: SAN FRANCISCO, CA; 11-Mar-2020, Nudge has been acquired by Affinity Affinity’s new Relationship Intelligence product for sales teams due out later 2020; Affinity expands to open Canadian office. Affinity relationship intelligence platform, announced the acquisition of Nudge, a revenue intelligence platform designed to build relationships & grow sales. Affinity (founded in 2014 just like Nudge) offers a platform that (using AI) collects & analyzes data to build better network relationships. Similarly, Nudge had developed an AI-based revenue intelligence platform for sales teams, used to identify gaps in stakeholder relationships, with the goal of finding & increasing pipeline attrition.

Obie Tasytt Inc. operating as @AskObie The fastest way to find knowledge at work. Connect existing knowledge tools in seconds or document knowledge with Obie to create a single source of truth for your team. Integrated with the tools your team already uses like Slack, Confluence, Jira, Google Drive, Dropbox, & much more, so setup is a breeze. Reduce the time knowledge workers spend looking for information by more than 30%. Automatically detects company knowledge gaps to enable better product development & support. San Francisco, CA, USA

Olono previous name @nexd_ai @OlonoAI sales orchestration. Intelligent next best actions that improve win rates & quota attainment. Real-time guided selling for B2B sales organizations. SaaS-based solution: Leverages the sales & marketing application investments organizations have already made, capturing all sales activity from any source—then delivers Intelligent Next Best Actions that increase engagement & improve win rates for AE’s & AM’s. Austin, Texas, US. 3-Oct-2019 InsightSquared @insightsquared provider of revenue intelligence solutions, acquired Olono. Together, InsightSquared & Olono offer an end-to-end revenue operations (RevOps) platform, connecting your sales & marketing data with historical & real-time activity & engagement data to boost sales execution & grow revenue. InsightSquared alone had estimated $9M USD in annual revenue & Olono estimated $5.1M USD.

Outreach @outreach_io Sales Engagement Platform (SEP) accelerates revenue growth by optimizing every interaction throughout the customer lifecycle. Manages all customer interactions across email, voice & social, & leverages machine learning (ML) to guide reps to take the right actions. Knowledge AI Assistant (Kaia) is designed to provide secure sales enablement intelligence, advanced task automation & organization and management capabilities for web conference integration that enables users to conduct meetings & track important data from sales conversations to cater the right follow-up: Call-recording & speech-to-text transcription capabilities; Content cards provide information on a requested topic; People cards summarize known information on clients; & Meeting summaries. Also designed to highlight critical action items for sales reps to complete, bookmark important information and ensure the privacy of its users by storing all data & recordings in Outreach’s servers. Estimated $200M in revenue annually & competes with Litmos, SalesLoft, & Rehearsal. Seattle, San Francisco, USA

Screen Shot 2021-07-25 at 8.05.57 pmPlaybook AI @playbookai guides sales professionals in B2B businesses to contact the right prospect, at the right time by using artificial intelligence. Accelerate Growth in SaaS – Using AI-first Account Based Sales Acceleration Platform: Playbook AI provides task-by-task prescriptions to inside sales teams, which increase effectiveness, efficiency & velocity of winning deals. Training Creator: Are you new recruits taking a long time to ramp up? Get them boiler room ready in a few days. Create micro training videos personalized to each task to teach new recruits how to interact with a prospect. AI-first omni-channel inside sales acceleration technology, which prescribes activities to B2B sales teams that increase conversion & velocity. Bengaluru, India

Pobuca @siebenGR (“Transforming CRM to AI bots. Pobuca CRM suite of PobucaConnect, PobucaSales & PobucaLoyalty for brands & retailers”) Sales, marketing & productivity software that helps brands & retailers grow in the fast-paced digital economy. Pobuca Sales is a mobile field-sales automation solution for sales representatives & merchandising auditors that enables you to achieve more sales per day, automate merchandising tasks & be more productive. $5M in estimated revenue annually & competes with Insightly, Spiro.AI, & SugarCRM. Athens, Greece & London, UK

Qurious (Founder @Sabrina_Atienza) Real-Time Voice A.I. To Drive Sales. AI helps you to create a superstar sales team!

Qymatix Solutions @Qymatix Cloud technology that combines data models for machine learning (ML), artificial intelligence (AI), & HTML5 data visualisation for ERP & CRM systems. Maximise customer lifetime value with predictive sales analytics from Qymatix AI. Helping B2B companies transform sales data into insights that support profitable growth. The AI-based Qymatix Predictive Sales Software provides analytics for cross-selling, churn risk & pricing in traditional & digital channels. CROSS-SELLING: Use ML & AI to predict B2B cross-sell & up-sell. Predictive sales analytics software enables sales managers in B2B to perform cross-selling, churn prevention & pricing analytics in one click. Karlsruhe, Germany

1607532079533Refract @refract_ai Shine a light to reveal what aligns with success in your business. Profile coachable insight on every rep on every call, to improve performance & revenue. Turn sales starters into stars, faster. AI insights from every conversation: What do your top performers do in sales conversations that makes them successful? Every company is different, each conversation unique. AI determines what creates successful outcomes for you & delivers personalized coachable insight for every rep. Reduce ramp time for new hires with improved coaching & personalized feedback. Refract empowers reps to learn from their peers, explore a best practice playbook & track their progress, all in one place. Integrates with an ever growing range of CRMs, call dialers, call recording systems, & video conferencing platforms. No need to jump between tabs & services, harness the power of Refract within the products your reps rely on, with one click integrations. North East, England. NEEDHAM, Mass. 9-Dec-2020: Allego @AllegoSoftware sales learning & enablement solution, announced its acquisition of Refract, UK-based sales engagement & multilingual conversation analytics. Refract brings to the merger capabilities in revenue intelligence—delivering AI-enhanced content & coaching recommendations from sales calls, demos & meetings—to improve sales outcomes & grow revenue.

Regalix Nytro Platform (Agency turning into product) solutions for Sales Enablement, Revenue Operations & thought leadership. Create, organize & measure interactive content so you can more effectively coach & train your sales teams to close deals quicker. The Nytro Trainer app includes remote coaching capabilities including: Role-based virtual onboarding (ability to onboard sales reps remotely & at scale, enabling them with the right sales readiness content so they can start selling to buyers across the various stages of the funnel), AI-Powered Training (Sales leaders can create customized quiz + assessment journeys, powered by artificial intelligence that recommends guided selling paths that prepare SDRs, BDRs, AEs & Field Reps with selling capabilities), Pitch Master (practice, perfect & record demos & pitches for quick evaluation, powered by AI, that provides insights into which reps are ready to sell & which require more practice to master the perfect pitch), Continuous-Coaching (create PinBoards which inform reps on the latest & greatest sales tips, plays, industry news & best practices, keeping them on top of their game to constantly improve their sales skills in an ever-changing market). Palo Alto, California, United States (Old branding was Many offices in India

RocketDocs @rocket_docs B2B SaaS company who wants to make your job easier completing proposals, RFPs, RFIs, & more. Our platform is a single source of truth for your content needs. Integrated sales enablement platform that helps clients of all sizes & industries succeed by moving at the speed of sales, with the power of productivity. RocketDocs 2.0: Collaborative Response Management Platform that helps businesses by securely centralizing a single content library across all sales & proposal management teams. Our platform of solutions makes it easier than ever to create & respond to RFPs, RFIs, & questionnaires, as well as assemble & configure proposals, contracts, & sales collateral. RapidDocs, our mobile sales engine lets you pull content & create whatever document you need — whenever & wherever you need it. Smart Response Technology: Machine-learning & AI technology searches your content library & instantly pulls up-to-date answers for quicker response time. Rebranded from Baltimore, Maryland, USA

SalesChoice @SalesChoice_inc a lot more on the CRM system side of the definition of Sales Enablement than I would normally go. AI for B2B sales analytics that is proven on the largest dataset in the world. Salesforce ISV-certified. AI SaaS-based predictive & prescriptive analytics company that increases the performance of business-to-business sales. Co-Founder Cindy Gordon is also the founder of Helix Commerce. Toronto, ON, Canada

SalesLoft @SalesLoft sales engagement platform. Transform the way sellers engage with their customers by delivering a better selling experience. Finally experience true marketing & sales alignment on a single platform. With improved visibility & easy collaboration on templates, sales plays, & lead routing, SalesLoft puts marketing & sales on the same page. Expanded Machine Learning (ML) capabilities enable sales professionals to take personalization to the next level. Eg: Seniority model automatically recognizes a person’s position in the organization & place them into the ideal persona-based cadence. Hot Leads injects Artificial Intelligence (AI) into workflows where it counts, prioritizing engaged contacts, so users can focus their efforts connecting with the right people at the right time. $23M in revenue annually & competes with Outreach, Velocify, Inc., & 2k+ customers, including Square, MuleSoft, WeWork, & Dell, use the company’s sales engagement platform to engage in more relevant, authentic & sincere ways. (Acquired Costello on November 5, 2019.) Headquartered in Atlanta, they have additional locations in San Francisco, New York City & Guadalajara, Mexico. Atlanta, GA, USA

SalesProQuo @SalesProQuo Sales intelligence platform designed for – & built by – the sales community. SPEND LESS TIME RESEARCHING & MORE TIME SELLING: Combines AI with crowdsourced data to provide the information you need to start selling faster. Close more deals fast by using ML to transform data into actionable intelligence. Tap into the hidden power of the sales community to unlock the knowledge of other salespeople. Venice, LA

SAM (Sales Accelerator Matrix) SAM.Coach @samcoachai “Powered by AI”. Intuitive platform with human-like intelligence calibrated for improving sales forecast accuracy & generating more sales. Helps salespeople increase ROI on their selling time. Enables BDMs, AMs, Pre-sales consultants effectively capture & validate critical customer information, which ultimately underpins the accuracy of sales forecast. By leveraging a common & objective platform, SAM also helps sales managers reduce time & increase effectiveness when providing accounts review, win/loss analysis & coaching. The startup has 3 objectives, 1. increase ROI on salespeople’s selling time (& sales managers’ time on accounts review, win/loss analysis & coaching); 2. improve sales forecast accuracy, & 3. eliminate the need to manually enter information into CRMs. [By SAAPRO Technologies a specialist Salesforce consultancy that helps minimize costs while maximizing your ROI; Chatswood, NSW] Sydney, Australia

ScopeAI @ScopeAI automatically extracts actionable insights from customer service conversations using NLP (Neuro-linguistic programming). San Francisco, CA, USA. Also known as Quiki.

Scopify AI @Scopify_ai Google your next customer! No more email, phone number, job titles, firmographic data based spray & pray. Scopify’s AI gives you Budget, Authority, Need, Timeline (BANT Intel) on leads & prepares outreach scripts which get you more qualified meetings. Platform that gives you the intelligence that pre-qualifies your leads for you. Decision Maker engagement with on demand personalized sales outreach scripts. Toronto, Ontario, Canada

Scratchpad @scratchpad_ai Update Salesforce faster with Scratchpad. Designed specifically for AEs to reduce clicks, tab switching, & admin work. THE REVENUE TEAM WORKSPACE: Improve your sales performance. Workspace built for sales; with account executives in mind, which means speed. Combines sales notes, spreadsheets, tasks, Kanban boards, search, collaboration, & sales process adherence in one simple & intuitive workspace; connected to Salesforce to eliminate all those tabs & double work. End scattered sales data: Eliminate the spread of high value sales data across sheets, docs, & apps. Consolidates valuable sales data in a workspace that syncs instantly with Salesforce. No more reps copying & pasting from random apps & no more missing sales data. Scratchpad, Inc. California, USA

ServiceNow acquired Attivio IP, core technology, & select R&D talent; announced October 2019. With the addition of the⁦ @attivio ⁩search engine ⁦@servicenow moved beyond keyword-based search to deliver conversational AI & search experiences at scale to customers. cloud-based platform & solutions deliver digital workflows that help people do their best work. Santa Clara, CA, USA. ServiceNow, Inc. acquired Attivio, Loom Systems, Passage AI, Sweagle, Montrêal Canada based Element AI @element_ai (on 1-Dec-2020).

Shamaym @shamaym_it platform for continuous improvement that creates a culture of high performance in organizations. AI-powered collaborative Win/Loss analysis: Mainly collaborative real-time learning solutions, but also automates the process of a win/loss analysis on its sales team platform. Sales teams often conduct a win/loss analysis after deals are closed, ostensibly to share information with other sales team members about what worked, what needs to be improved, & how the information learned should be applied to future deals. When a salesperson now changes the status of an opportunity (eg in Salesforce), Shamaym automatically generates a deal analysis report, & prompts the salesperson to add their insights & create a win/loss debrief. These takeaways are shared with team members, empowering them to tap into the lessons learned in relevant situations & increase their success rate in future deals. Automating the win/loss analysis process ensures it gets done every time & gives the team the tools they need to be successful for the next deal. Also makes sure salespeople have the information of what works & doesn’t work in the sales process, improving closing rates by continuously updating the team in real-time. Eliminating missed opportunities to close deals: The sales team platform efficiently integrates learning from past experiences into the day-to-day work process of its customers. The automated win/loss analysis adds immediate feedback & creates valuable opportunities to learn at the moment of need. It will improve an important sales process & the opportunities to close deals successfully. Powered by AI, the platform integrates with Salesforce & other CRM systems to deliver real-time sales guidance, increase visibility for managers, & foster strong team collaboration. Shamaym, Inc. Boston, MA, US; Tel-Aviv, Israel

Showpad (around since 2011) acquired LearnCore (provider of sales training & coaching software) to deliver an integrated Sales Enablement platform: Sales content, engagement, training & coaching. LearnCore & Showpad’s combined platform will leverage data analytics & artificial intelligence to optimize investment in content, deliver relevant content recommendations for sales, & improve the skills of sales teams through personalized training & coaching at scale. Nov. 14, 2018, Showpad sales enablement platform for sellers, acquired meeting intelligence software Voicefox to help with seller productivity, buyer engagement/experience. By recording, transcribing & analyzing business conversations, it gives sales managers the ability to understand & validate what’s happening in the field. Armed with this intelligence, sales managers can more effectively & scalably coach their teams. Chicago, IL, US

SmartWinnr @smartwinnr Gamified platform to improve sales & training through better retention. Compliance onboarding, Sales Development, Sales Knowledge, Learning. Sales Acceleration Platform: Drive knowledge through AI-driven quizzes & feeds. Enhance performance by data-driven coaching. Boost performance by gamifying Sales KPIs. San Francisco, CA / Walnut, California & Gachibowli, Hyderabad, India. MobillionLabs, Inc.

Stackchat @StackchatApp AI-driven chatbot platform. AI/Chat Assistant. Sydney, New South Wales

streamz @Streamzai AI-based mobile sales readiness platform that empowers companies to build & maintain a highly prepared, engaged, & differentiated sales team. Enable, train & empower your sales talent everywhere. Get your team sales ready- Faster & Easier. Accelerate your business with our world-class mobile-driven sales enablement & readiness platform. Leverage our AI-enabled continuous measurement technology. Set yourself apart from your competition now. GROW YOUR SALES REVENUE WITH PROVEN DATA DRIVEN AI-ENABLED APPROACHES. Track, measure & improve sales knowledge & skills continuously with mobile-first sales enablement technology. Correlate with various sales metrics, & address key learning gaps. Create effective sales readiness programs that can drive improvements individually & at enterprise level. Achieve your sales goals through smarter actions. TeamStreamz Pte Ltd. Singapore, India @squirro Squirro AG also known as Nektoon AG. Do more with data! Boost your client engagement & service levels with the Squirro Insights Engine, combining human intelligence & powerful AI. Delivers real-time context intelligence by combining structured & unstructured data. Harvest content that matters: Revolutionize the way you gather/store/use content that matters. AI-platform – a self-learning system keeping you in the know & recommending what’s next. Extracts & delivers the right insights to you at precisely the right time, automatically. We call it “Augmented Intelligence” because machines augment human intelligence enabling us to make better decisions. Doing more with your data is critical. Forrester calls it the ‘Insights Economy’. Because smart business is about connecting the dots, you develop a deeper understanding of customers, partners, & markets, spot trends & predict anomalies in all of your data – automatically. $6.7M in estimated revenue annually. Competes with Sinequa, Attivio, & Expert System. Zurich, Switzerland

Tact @tact_ai sales experience platform. Turns a salesperson’s connected device into an AI-powered smart assistant. Works through voice, SMS & offline mobile app. Right there when you need it, automating data entry, delivering insights, & turning admin time into more selling. A single pane of glass to augment daily seller productivity, drive business collaboration, & provide key sales insights across teams. Connects Sales organizations to the data they need across CRM, email, calendar, LinkedIn, Zendesk & beyond, through natural text, touch, & voice conversational experiences. 27-Jan-2020: The AI platform caught the attention of their 5th Fortune 500 organization: Honeywell invested into the human-friendly customer relationship management (CRM) company via Honeywell Ventures & is planning to fully deploy the assistant to their sales teams. Previous investors include Salesforce Ventures, M12 Ventures, Accel Partners, & Upfront Ventures. Redwood City, California, USA (Former name tactile?)

UpsideLMS @Upside_LMS AI-powered Learning Management System & Off-the-shelf Online Content Library (Plethora). AI powered LMS, mobile-ready, SaaS Learning Management System for eLearning, Classroom Training, Virtual Training, Gamification, Social Learning & Mobile Learning. Deliver training programs to your Sales teams anytime, anywhere & on any device. Pune, India. UpsideLMS HR Tech Pvt. Ltd. @verticalls_eco AI video conferencing platform for sales teams that can transform meetings into data & delivers insights at scale. Increase the performance of your sales representative remotely: Verticalls analyzes all the interactions during the virtual meetings & allows you to follow the activity of your teams even when working remotely. We build an all in one remote selling platform for sales teams in order for managers to know what’s happening during remote meetings, growth the performance & optimize the time of their teams. Goomeo SAS, France

Vervoe @VervoeHQ sales hires made through Vervoe are converting sales at a rate nearly twice as high as the benchmark. Hire on performance, not background, with Vervoe’s instantly autogradable skills assessments. Uses machine learning to create tailored skills assessments that are instantly auto-gradable. Vervoe Pty Ltd. Melbourne, Victoria, Australia

Vivun @Vivun_Inc AI-powered platform for presales, unleashing their strategic potential & creating a seamless interlock between sales & product. Vivun keeps product & sales teams aligned, improving product-market fit – while unlocking the strategic potential of presales, ultimately leading to sales acceleration. Vivun provides a SaaS platform called Hero that automates the management of pre-sales processes. Applications optimized for pre-sales teams that are made up of engineers who often have more insights into which deals are likely to close than other members of the sales team. Pre-sales processes are especially critical in IT sales involving software & increasingly complex IT infrastructure platforms. The platform applies AI & other data science techniques. The expert system is invoked via a natural language processing (NLP) engine Vivun developed. Insights from pre-sales can be balanced against less technically oriented members of the sales team who often tend to be overly optimistic about the prospects of closing a deal. By leveraging market intelligence from the team having the most forward looking conversations with potential buyers, you can grow faster while leaving competitors in the dust. Oakland, CA, USA

Woveon @Woveon conversational technology that absorbs & analyzes billions of conversations, giving you unrivalled business intelligence to win. Intelligent customer Service. Organise all of your customer channels into one. Put the smarts into your customer service. Using Artificial Intelligence & Machine Learning, Woveon helps businesses make smarter decisions about customer service 24/7. Identifies valuable customers, prioritises conversations & integrates with multiple systems. Helps companies use conversation to automatically fix their customer experience. Learns how to best reply to customers using easily searchable historical conversation data. Philadelphia, PA, US & Sydney, NSW, Australia

XANT, Inc. @XANT_AI Playbooks Mobile by XANT (previously PLAYBOOKS: The Intelligent Sales Engagement solution that improves the productivity, visibility and effectiveness of teams in a way CRM & AI alone cannot. Complete sales enablement solution available on mobile devices. Guides reps to focus on the accounts, people & opportunities that will actually generate revenue. Playbooks does this by prioritizing a reps daily tasks & enables AI driven engagement. Modern engagement powered by Buyer Intelligence. PROVO, UTAH, US

xiQ personalized account based-marketing (ABM), content marketing. Curated insights empowering B2B teams to sell smarter & faster. Combines AI with human intelligence to equip sales & marketing teams with curated insights to personalize customer engagement, generate better quality leads & win more deals. Filters information from millions of sources into relevant, beautifully packaged & highly shareable content to make customer engagement faster, smarter & easier than ever before. Silicon Valley

Zensight used artificial intelligence to help sales professionals deliver relevant sales messaging & collateral to accelerate sales. 8-Dec-2017, Seismic (Also see Grapevine6) acquired Zensight for an undisclosed amount. Cambridge, Massachusetts, US

25 thoughts on “Sales Enablement tools powered by Machine Learning and AI Artificial intelligence”

  1. Paul – great breakout of A.i. tools.
    Some of these will be on display at the upcoming May 2018 AA-ISP Ai show.
    CRM Refresh – is an Ai automation to validate and fix your stale contacts right from within your crm, sales enablement and marketing automation tools. It boosts productivity by eliminating wasted contact attempts and research time.

    By partnering with 1,200+ email service providers our Ai can predict the likelihood your contacts will open, respond or complain about your campaigns.

    Get your own free account and have it scan your contacts.


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