Do you want your sales people to spend their time customizing slide decks?
Many Sales Enablement and Sales 2.0 start-ups are citing Forrester’s Scott Santucci’s ‘Uncovering The Hidden Costs Of Sales Support’ from April 13, 2009 to make a business case for their services:
“Technology vendors are spending, on average, 19% of their selling, general, and administrative (SG&A) costs or $135,262 per quota-carrying salesperson in support-related activities. Few are aware of this enormous amount because the costs are hidden — tucked away in many different budgets dispersed throughout the organization. Corralling these random acts of sales support presents a golden opportunity. By creating a strategic sales enablement program, marketers can drive significant cost savings in the short term, while improving their companies’ competitiveness to thrive in the new growth cycle.”
On July 7, 2009 Michael Gerard (VP, Research for IDC’s Executive Advisory Group) posted on his blog:
“[...] IDC research shows that over 40% of all marketing assets handed over to sales are not in use today (IDC’s Best Practices in Sales Enablement – Content and Marketing (to be published end of July)). This includes assets that have been developed for sales, channels, prospects and current customers. IDC estimates that at least 30% of companies’ marketing investment, including program and people spend, is dedicated to creating content and marketing assets. Clearly, marketers can leverage cost reduction opportunities if they take the time to improve their content management process and technologies.
- “Our content is all over the place…a more formalized content portal is being created to get our sales team the most relevant materials when they need them.”
- “…marketing is funding an improved marketing asset management system and we are hoping to achieve 3% – 5% reduction/reallocation of spend on annual asset development and improved production efficiencies.” (improvements in production efficiency, reduced program time-to-market, and reduced re-work).In the next several weeks, IDC will be publishing a sales enablement report highlighting best practices in marketing content management from a lifecycle management, technology, and measurement perspective. Detailed company case studies will be also be included. [...]“
In 2004 it was IDC’s ‘The Cost of Information Tasks to the Enterprise’:

OK, we are in 2009 now and a lot of productivity enhancing apps are popping up on the iPhones, LinkedIns and CRM platforms of today. Information workers in marketing and sales departments have many tools available to them that will free up time when used wisely. When Google Wave becomes available in the fall, searching in conversations you had with your team or in the history of documents you collaborated on will become much more enjoyable. However, when it comes to gathering information for documents, creating images, creating documents/presentations, editing/reviewing, filing and organizing documents, we all still lose a lot of time that should be spent on bringing in additional revenue.
How often do you find yourself copying and pasting value propositions, customer references from different industries and product images from older documents into new versions that are targeted at a slightly different audience?
ABC: Always Be Customizing (Sales Decks, Value Props,…)
We need to be able to generate highly customized documents on the fly by selecting the offering, the audience, the industry vertical etc… and we do not want to spend time re-formatting anything. We just want to chose a template that is then applied to all the content.
Check out www.enableyoursales.com/en/solution/documentgeneration/ and request a demo.
This might be able to save you and your sales people a lot of time and nerves, better spent with the customer.
This goes well beyond slides libraries! Basically brings it to the next level by breaking up slides into what they call ‘content nuggets’ and using web 3.0 concepts to auto-generate customized files out of a mind-bobbling number of possible combinations. Saves real dollars / time normally spent on designing PowerPoint or other doc types. No more outsourcing to graphics agencies. Just pick the template and hit “generate”. The result will be polished and include cross-selling opportunities and case studies from the chosen country…




[...] finally for sales people this allows to simply auto-generate a polished client-facing presentation or document that includes all the right nuggets …. [...]
[...] for sales people this allows to simply auto-generate a polished client-facing presentation or document that includes all the right nuggets (e.g. [...]
[...] About 70% of what marketing gives me I do not use. I know it will piss you off, but what I have been doing is writing my own stuff and using some of what Mike also created up in the No… [...]
[...] Do we really want people who earn $150 an hour creating PowerPoint presentations from scratch? Posted in Uncategorized by salesenablement on September 8, 2009 Mike Damphousse’s interview with Lee Levitt (IDC – Sales Advisory Service), from September 2009: Lee: “[...] We have identified a number of ‘choke points’ in the selling process, mostly in the area of access to information and time spent on activities that (should) support the selling effort. Sales people spend way too much time searching for information, giving up and creating sales assets on their own (assets that typically exist elsewhere in the organization). Do we really want people who earn $150 an hour creating PowerPoint presentations from scratch or searching Hoovers for basic company information about their prospects? [Related post from this blog] [...]
[...] For most companies cutting down the number of ways to submit content and even unifying the process so that one form allows to upload a single instance (Single Sourcing) and to publish it to multiple locations (facing the public, channel partners or only sales people) would be the wildest dream. BizSphere goes further than Single Sourcing of assets. It does Single Sourcing for the fragments (nuggets) your assets consist of. When you only have one instance of a photo, a logo, the number of employees you have or lets say a value proposition, then it will be updated in all your assets the moment you update this instance. Your assets are being auto-generated! The moment you click the ‘Generate’ button, hundreds of nuggets come together to form an asset that is customized for the context you chose. You want to pitch an offering to a customer in Spain? Then the auto-generation means that only the customer references from Spain are being pulled and put together in a polished way according to the chosen template. (See Do we really want people who earn $150 an hour creating PowerPoint presentations from scratch? and Do you want your sales people to spend their time customizing slide decks?) [...]
[...] and edits lead to handoffs and serial revisions that we term “interpretation” waste. Similarly, as this digital information often must serve audiences across distribution channels—printed docume….” At times content is needlessly reworked or even distorted as it crosses channel boundaries. [...]